SwapSteel.com Site Policies

Return Policy

Swapsteel.com requests that users whom are posting to the site make clear their individual return or refund policies to potential customers prior to engaging in a transaction. Swapsteel.com does not purchase material, sell material, or provides any guarantees between seller and buyer. Material purchased through Swapsteel.com website must be returned to the seller from which the material was purchased.

Cancellation Policy

Swapsteel.com allows a 24 hour cancellation policy on the membership fees for Swapsteel.com. Swapsteel.com will refund the membership fee to Swapsteel.com once confirmation that payment was accepted in a financial institution. Refunds of the membership fee may take up to but not limited to 7-10 days after confirmation of receipt of funds from subscriber.

Fraud/Scam attempts:

• FTC toll free hotline: 877-FTC-HELP (877-382-4357)
• FTC online complaint form (www.ftc.gov)
• Canadian PhoneBusters hotline: 888-495-8501
• Internet Fraud Complaint Center (www.ic3.gov)
• Non-emergency number for your local police department.

If you suspect that an item posted for sale on Swapsteel.com may be part of a scam, please email the details to admin@swapsteel.com. Be sure to include all information possible in your message.